CronbotAI

All-in-One CRM and Customer Support Solution on Autopilot

customer support customer live chat chatbot ai

Tool Information

Primary Task	Customer Support
Category	communication-and-support
Sub Categories	customer-support chatbots
API Available	Yes
Pricing	Free + from $19/mo
Country	India

Users hate "Usual response time is hours/days" for a chatbot. Thus, we decided to solve this problem by building CronbotAI, a tool that can reply to your users queries in seconds using AI trained on your data, such as website content. With CronbotAI, you can: - Deploy a customisable AI live chat widget to your website/dashboard in two minutes. - Have a CRM to manage leads and the sales cycle. - Connect your chatbot with tools you use every day, such as Slack & Email. - Have analytics to pinpoint common user pain points, enabling you to enhance your product.

CronbotAI is an AI-driven customer support and CRM platform founded in 2022. It specializes in no-code chatbot solutions designed to enhance customer interactions by providing instant responses using AI trained on a company’s proprietary data.

The platform offers a customizable AI chatbot that utilizes natural language processing to address customer queries quickly. It also features centralized CRM tools for managing customer data, workflow automation that integrates with tools like Slack and email, and options for brand customization of chatbot widgets. CronbotAI targets SaaS startups and small-to-medium businesses, with over 400 companies reportedly using its services to improve customer support and lead generation.

Pricing plans include a free basic option, a $49/month hobby plan for growing businesses, and a $99/month pro plan that includes advanced features. Key differentiators include no-code implementation for easy deployment, data-driven AI for context-aware responses, and cross-platform support for actionable analytics.

Pros
Chat-based data analysis Uses GPT-3.5 Turbo Plans to incorporate GPT-4 Seamless dialogues with bot Data organization with 'Spaces' Enhanced data security Supports PDF data sources Plans for diverse data compatibility Flexible plans for businesses Includes encryption support Increased messaging limits Personalized onboarding and training Customizable usage statistics Priority access to new features Upcoming file extension support Actionable insights extraction Accessible support channels Pro and Premium plans Enterprise plan for customization Email chat phone support Plans for extended API integration Streamlined information exchange Webinars and workshops access Streamlines large data examination Controlled access to information Control over conversation stream Efficient data management Compliance including GDPR SOC 2 2FA SSO in higher plans ISO 27001 compliance in Premium Custom security for Enterprise Detailed usage stats in Pro Custom compliance services for Enterprise Dedicated account manager in Enterprise Priority for new features beta access Broad scope of data sources Excel CSV compatibility coming Hubspot Slack integrations coming Actionable insights effective solutions Transformative data management approach Personalized training sessions for Enterprise Standard encryption & SSL protection

Cons
Limited data source compatibility Chat limitation on plans High tier plans unreleased Adding more users costs more GPT-4 might increase cost Lack of instant support Limited to PDF data sources Lacks multi-language support Beta integrations for chat platforms Unspecified data security measures

Frequently Asked Questions

1. What is CronbotAI AI?

CronbotAI AI transforms data into simple, interactive conversations. It streamlines information exchange using engaging chat-based data analysis and insights. At its core, it uses advanced AI models like GPT-3.5 Turbo and has future plans to incorporate the more powerful GPT-4.

2. What are the key features of CronbotAI AI?

The key features of CronbotAI AI include the use of advanced AI models for data interactions, intuitive data exploration with conversational AI, data organization using 'Spaces', diverse data source compatibility, and various pricing plans tailored for different business sizes. CronbotAI AI also offers resources and support channels for learning more about the platform.

3. What AI models does CronbotAI AI use?

CronbotAI AI primarily utilizes the GPT-3.5 Turbo AI model. The platform has future plans to incorporate the more powerful GPT-4 model.

4. What is GPT-3.5 Turbo and how is it used in CronbotAI AI?

GPT-3.5 Turbo is an advanced AI model used in CronbotAI AI for insightful and precise data interactions. It helps to extract the required information from heaps of data, carried through engaging dialogues with CronbotAI AI’s bot.

5. What are 'Spaces' in CronbotAI AI and how do they work?

'Spaces' in CronbotAI AI are virtual hubs where users can group and manage their data efficiently. They not only ensure targeted conversation streams within the application but also enhance data security and privacy by controlling access to information.

6. What file types does CronbotAI AI support?

CronbotAI AI currently supports PDF data sources, with future plans set to extend compatibility to other file extensions.

7. What are the advantages of using CronbotAI AI over traditional data analysis methods?

CronbotAI AI offers several advantages over traditional data analysis methods. It transforms complex data into straightforward conversations, streamlining information exchange and promoting efficient, rapid insights. With its advanced AI models, users can engage in seamless dialogues to extract relevant and concise answers without manually sifting through large amounts of data.

8. What are the available plans for CronbotAI AI and what features are included in each plan?

CronbotAI AI offers a Standard Plan which includes features like AI models, chat messages, data sources, encryption, and support. The Pro, Premium, and Enterprise plans offer additional features like GPT-4 integration, increased messaging limits, more documents, enhanced security, personalized onboarding and training, customizable usage statistics, and priority access to new features and beta programs. Each plan is designed to fit different business requirements.

9. Does CronbotAI AI offer a trial period?

Yes, CronbotAI AI provides a trial period. The Standard Plan offers a 14-day free trial.

10. What are the upcoming features in CronbotAI AI?

Upcoming features in CronbotAI AI include the integration of GPT-4, expansion of data source compatibility to include various other file extensions, increased messaging limits in Pro, Premium, and Enterprise plans, enhanced security, and customizable usage statistics.

11. What type of data security measures does CronbotAI AI have?

CronbotAI AI ensures data security through the use of encryption and SSL protection in the standard plan. The Pro, Premium, and Enterprise plans include 2-Factor Authentication, GDPR, SOC 2, and ISO 27001 compliance. 'Spaces' within the platform also enhance data privacy by controlling access to information.

12. How many users can access CronbotAI AI under each plan?

Under the Standard Plan of CronbotAI AI, up to 20 users per organization can have access.

13. How can CronbotAI AI be integrated with other applications?

Integrations with other applications are currently being planned. Some upcoming integrations include Slack, Intercom, Hubspot, Discord, and Microsoft Teams.

14. How does the chat feature in CronbotAI AI work?

The chat feature in CronbotAI AI works through seamless dialogue with the bot. It facilitates intuitive data exploration. As the bot navigates stored data, it provides relevant and concise answers, eliminating the need for manual data analysis.

15. What resources are available to learn more about using CronbotAI AI?

To learn more about CronbotAI AI, users can access the resources offered within the application, such as the online help center. Besides that, depending on the chosen plan, they also have access to webinars and workshops.

16. How can CronbotAI AI improve my data handling?

CronbotAI AI provides a transformative approach to data management that helps streamline information exchange. By converting data into simple conversation formats, it draws actionable insights and simplifies your data handling process. Experienced users can efficiently sift through huge amounts of data in a targeted and organised manner with the AI's help.

17. What are the customizable usage statistics offered by CronbotAI AI?

CronbotAI AI provides customizable usage statistics in the Pro, Premium, and Enterprise plans. These statistics can be customised according to organizational requirements for a more in-depth understanding of data usage and handling.

18. What does it mean to have priority access to new features and beta programs in CronbotAI AI?

Having priority access to new features and beta programs in CronbotAI AI means users can access and experience newly launched features and programs sooner than they would otherwise. This is particularly beneficial for businesses seeking to maintain a competitive edge by leveraging the latest AI capabilities.

19. What is the maximum number of documents supported by CronbotAI AI?

The maximum number of documents supported by CronbotAI AI varies with the plan. For the Standard Plan, it is 2000 documents. The Pro plan supports 5000, Premium supports 10000, and the Enterprise plan supports a starting at 100,000 documents, with an option to customize.

20. Is phone support available for all CronbotAI AI plans?

No, phone support is available only for the Premium and Enterprise plans of CronbotAI AI.