Chatio

Automated chatbot for small business customer support.

customer customer support support chat

Tool Information

Primary Task	Customer support
Category	communication-and-support
Sub Categories	customer-support chatbots
Pricing	from $15/mo

Chatio is an AI chatbot software designed specifically for small businesses. It utilizes OpenAI's technology to automatically answer up to 80% of customer support questions. With Chatio, users can easily set up the chatbot on their website without any coding required. The chatbot is able to provide accurate responses by using the website's existing content, such as FAQs, to address customer inquiries. It also supports multiple languages, ensuring that customers from different regions receive the right information.Chatio allows businesses to provide instant and relevant responses to their website visitors, even when they are away. By offering 24/7 support, the chatbot keeps users engaged and prevents them from waiting for a response. This ultimately leads to greater customer satisfaction.The software also offers productivity benefits by automating responses to recurring questions, freeing up time for businesses to tackle more complex issues. Additionally, Chatio enables businesses to personalize their customer experience, as 66% of consumers value personalized interactions.One key advantage of Chatio is that it retains a record of all questions asked by visitors and the chatbot's responses, which can be accessed on the dashboard. However, it is important to note that Chatio only retains this information for a maximum of 30 days from the last activity and does not store any other visitor information.Overall, Chatio empowers small businesses to provide efficient and effective customer support, fostering growth and success.