AISTA

1. What is AISTA?

AISTA is an AI-driven tool designed to enable the creation and customization of GPT-based chatbots for websites. It allows businesses to tailor chatbots to interact with users based on specific instructions, data, and styles provided by the website owner. The key offerings of AISTA include increase in customer satisfaction, generation of leads, reduction of customer support costs, and creation of unique customized chatbots that enhance the user experience.

2. How does AISTA improve customer satisfaction?

AISTA improves customer satisfaction by enabling the creation of advanced chatbots that can interact and converse with users based on the website-specific data. These chatbots can provide real-time responses to user queries, thereby enhancing the user experience and reducing customer support costs.

3. How does the AI-driven tool AISTA generate leads?

AISTA has advanced lead generation features that enable it to generate leads. Its chatbot integration allows for enhanced user interaction and automatic saving of user contacts. These features facilitate customer engagement and help businesses reach out to potential customers more effectively.

4. What data does AISTA use to train its chatbots?

AISTA chatbots can be trained using existing data from the website or other sources. This data can come in multiple formats including XML, JSON, YAML, and CSV files. This enables the chatbots to provide customized responses based on website-specific information.

5. Can AISTA chatbots be integrated in any CMS or website?

Yes, AISTA chatbots can be easily integrated into any CMS or website, offering compatibility and flexibility.

6. What file formats can AISTA import for training data?

AISTA can import various file formats for training data. These include XML, JSON, YAML, and CSV files.

7. Can AISTA create chatbots with unique personalities?

Yes, AISTA offers the creation of chatbots with unique 'personalities'. This implies that each chatbot can be programmed to interact with users in a distinct manner, contributing to a more engaging and personalized user experience.

8. What features does AISTA offer for user interaction and lead generation?

AISTA offers enhanced user interaction and lead generation features. These include automatic saving of user contacts, real-time responses to user queries, and provision for creating chatbots that can effectively engage users and generate leads.

9. Does AISTA support CRM integration, such as with Pipedrive?

Yes, AISTA supports CRM integration. It allows for the automatic saving of user contacts in compatible CRMs, such as Pipedrive.

10. Can AISTA create custom AI-based expert systems?

Yes, AISTA has the capability of creating custom AI-based expert systems. These systems can cater to various niche fields according to the specific needs of the user.

11. How can AISTA help in specific fields like legal and medical?

AISTA's custom AI-based expert systems can cater to various niche fields like legal and medical. They can provide insightful and accurate responses based on their training, contributing to improved customer service and user experience in these fields.

12. Does AISTA provide data analysis and reports on customer interaction?

Yes, AISTA provides data analysis and reports on customer interaction. These reports can be extracted manually or automatically, offering insights into customer engagement and interaction.

13. How does AISTA help in decreasing customer support costs?

AISTA helps in decreasing customer support costs by leveraging AI-powered chatbots that provide real-time responses to user queries. These chatbots reduce the need for dedicated customer service personnel, thereby contributing to cost savings.

14. Can I customize my AISTA chatbots based on my website's specific information?

Yes, you can customize your AISTA chatbots based on your website's specific information. The chatbots can be trained using existing data from your website, allowing for customized responses based on this information.

15. How flexible is AISTA with compatibility on different websites?

AISTA offers high flexibility with compatibility. Its chatbots can be integrated into any CMS or website, providing a variety of implementation options.

16. What enhancements does AISTA add to my user experience?

AISTA enhances user experience by enabling the creation of chatbots with unique 'personalities'. These chatbots can interact with users in a distinct way and provide real-time, customized responses based on website-specific information. Additionally, by the integration with various CMS and websites, users can easily engage with the AI assistant.

17. Can I use AISTA for free?

AISTA offers a 7-day free trial. You can try it for free to understand how it can enhance your customer's experience and boost your conversions.

18. What is the concept of 'AI Hallucinations' referred to in AISTA's descriptions?

'AI Hallucinations' refers to a situation where the AI produces unexpected or irrelevant results which have no connection to the training data or user query. AISTA's technology completely eliminates the chances of 'AI Hallucinations' by only providing responses related to the training data.

19. How does AISTA's technology make use of XML, JSON, YAML, and CSV files?

AISTA uses XML, JSON, YAML, and CSV files as sources of training data. Once this data is vectorised, it assists the chatbot in answering queries using it as its source, which results in more accurate, specific and sophisticated responses.

20. How does AISTA handle customer details and contacts in CRMs such as Pipedrive?

AISTA handles customer details and contacts in Pipedrive by saving name, email address and phone number as new contacts. In addition, leads can also be created manually during a conversation, offering flexibility in CRM data management.