AI Tool Buzz
Eficode
Improved team productivity and issue resolution in Jira
Jira Q&A chat chatbot business teamTool Information
| Primary Task | Q&A on Jira |
|---|---|
| Category | ai-and-machine-learning |
| Sub Categories | chatbots project-management team-communication |
| Country | Finland |
The Jira Support Bot by Eficode is an AI-powered tool designed to enhance team efficiency and streamline issue management in Jira. It automates tasks and provides instant answers to common queries related to Jira. The bot serves as a helpful assistant, providing step-by-step guidance for setting up new workflows, assistance with custom fields, and simplification of complex tasks like permission schemes and dashboard creations. While the bot is designed to handle most queries, Eficode understands the importance of human support. Users can reach out to Atlassian experts for personalized advice based on their specific needs. Eficode's Jira Support Bot aims to simplify the Jira experience for users, providing them with a friendly guide and expert support when needed. The tool helps users navigate the complexities of Jira, offering them clear explanations and making their job easier. In addition to the support bot, Eficode offers a full-stack subscription solution for all Atlassian tools, providing hassle-free support, administration, management, coaching, mentoring, and technical consultancy. The company has over 16 years of experience supporting more than 500 organizations across various industries and has received multiple awards as an Atlassian Partner of the Year. With Eficode's Atlassian Support, users can expect support for all Atlassian products, including those deployed in Atlassian Cloud or Data Center, support for all Atlassian Marketplace applications, SLAs for support case response time, practical configuration and administration support, on-demand health checks, guidance on implementation and configuration, and on-demand assistance during installation and updates. Optional add-on services include Technical Account Management, which provides both strategic and technical support, helping users meet their long-term targets and guiding them at the business level.
Eficode is a prominent European company based in Helsinki, Finland, specializing in DevOps and Agile software development. Founded in 2005, Eficode has expanded its operations to 10 countries and has seen remarkable growth, achieving a 170% revenue increase in its last financial year, totaling €189.6 million. The company employs nearly 600 professionals, including both employees and contracting consultants. In December 2022, Eficode secured a significant investment from Investcorp, which supports its growth strategy.
Eficode offers a variety of services to help organizations optimize their software development processes. These include consulting and advisory services, where experts guide clients in adopting the best methodologies and tools. The company also provides digital service development, supplying skilled designers and developers to create tailored solutions. Additionally, Eficode assists organizations in scaling Agile practices to maximize their benefits. Through partnerships with technology providers, Eficode offers access to leading software development tools and supports clients in implementing cloud solutions and IT Service Management practices.
Frequently Asked Questions
1. What is Eficode's Jira Support Bot?
Eficode's Jira Support Bot is an AI-powered chatbot designed to improve team productivity and issue resolution within Jira. It automates tasks, provides instant answers to common Jira queries, and offers step-by-step guidance on various Jira functionalities.
2. What types of tasks can the Jira Support Bot handle?
The bot assists with common Jira queries, provides guidance on setting up new workflows, helps with custom fields, and simplifies complex tasks like permission schemes and dashboard creation.
3. Who is the target audience for Eficode's Jira Support Bot?
The target audience includes Jira users within teams and businesses seeking to improve efficiency and streamline issue management. It aims to simplify the Jira experience for all users, regardless of their technical expertise.
4. What kind of support does Eficode offer beyond the Jira Support Bot?
In addition to the bot, Eficode provides a full-stack subscription solution for all Atlassian tools, including support, administration, management, coaching, mentoring, and technical consultancy. They also offer optional Technical Account Management for strategic and technical support.
5. What Atlassian products and services does Eficode support?
Eficode supports all Atlassian products, including those deployed in Atlassian Cloud or Data Center, and all Atlassian Marketplace applications. Their support includes SLAs for response time, configuration assistance, health checks, and guidance on implementation and updates.
6. What is Eficode's experience in supporting Atlassian tools?
Eficode has over 16 years of experience supporting more than 500 organizations across various industries and has received multiple awards as an Atlassian Partner of the Year.
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