Xence AI

Instant answer chatbot for enhanced user experience.

Jira Q&A chat chatbot business team

Tool Information

Primary Task Q&A on Jira
Category ai-and-machine-learning
Sub Categories project-management team-communication chatbots
Pricing Free + from $4/yr
Country United States

Xence is an AI chatbot specifically designed for Confluence on Jira SM. It enables users to get answers to their queries directly on the Jira SM support portal without the need for human involvement. With Xence, approximately 50% of employee questions can be answered instantly. The chatbot is powered by CHATGPT, ensuring accurate and reliable solutions.Using Xence is hassle-free, as there is no requirement to create an account. Users can simply install the chatbot and integrate it with their Jira Service Management (JSM) project. Once installed, employees can enter the Jira SM support portal and interact with the AI chatbot by asking their questions. The chatbot responds promptly, providing precise solutions sourced from Confluence knowledge base. It adds a touch of human-like flair to its responses, enhancing the overall user experience.Xence eliminates the need for manual searches through Confluence articles and repetitive Q&A sessions, saving the team's valuable time for more important tasks. The chatbot offers round-the-clock support with unlimited queries. Additionally, Xence is easy to set up with lightning-fast installation from Atlassian's Marketplace.Gaspar AI, the provider of Xence, offers a 21-day free trial for users to experience the benefits of the AI chatbot. It guarantees impressive efficiency gains, reducing manual work by approximately 80%. Xence is available for teams of all sizes, and pricing is transparent without any hidden fees or premium features. Gaspar AI also integrates well with other Atlassian products, helping to reduce ticket volume and automate IT and HR requests.

Gaspar AI is a generative AI-powered employee help desk platform that automates workplace support tasks and enhances knowledge management. The company aims to improve employee support across IT, HR, and Sales departments by providing instant, autonomous solutions for routine issues. Their platform integrates seamlessly with tools like Slack, Microsoft Teams, and Jira Service Management, allowing for efficient issue resolution and workflow automation.

The services offered by Gaspar AI include an AI-powered help desk that delivers human-like support through chatbots, workflow automation that simplifies repetitive tasks without coding, and knowledge management that helps organizations access hard-to-find resources. The platform also features multilingual support and proactive insights to monitor and resolve issues before they escalate. Gaspar AI is designed for rapid deployment, taking just 30 to 60 minutes to implement, and offers a 21-day free trial for users to explore its capabilities.

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