Cardinal

An AI-powered backlog enriching your features with customer feedback.

product management customer feedback feature development data driven CRM task management

Tool Information

Primary Task	Data analysis
Category	data-and-analytics
Sub Categories	project-management customer-analytics sales-and-crm
Pricing	Free + from $16/mo

Cardinal is an AI-based feature backlog tool designed to improve product management by incorporating customer feedback into the feature development process. With the ability to pull in diverse data from customer feedback platforms, CRM systems, and task management tickets, it helps to determine customer needs and preferences. Cardinal's core function lies in understanding which features customers want, the significance of these desired features to the customer, and relating the insights formed to an existing product strategy. The tool also extracts and connects customer feedback to actual features and requests to create a wealthier knowledge base for product development. The AI capabilities also facilitate finding feature requests in customer feedback and fitting this feedback into a broader product strategy. An additional function catered towards revenue generation allows the calculation and forecasting of the revenue value for each feature. It also offers automated reporting, ensuring seamless updates of feature status and progress. An essential attribute lies in creating a shared platform for all teams, enabling data-driven decision-making and providing stakeholders with clear visibility of results, without the necessity of constant communication.

Pros
Comprehensive product overview Shares KPIs Integrated with multiple systems KPIs set across teams Facilitates creativity and collaboration Provides real-time visibility Allows discussions Tracks goals Connects to various systems Automatic tracking capability Enables learning and visualization Supports free and clean writing Uses smart properties Can bring live data into specs Understands what works and what doesn't Compares impact areas and initiatives Supports various integrations Allows custom integrations Open beta access Useful for product owners builders and leaders Promotes data-driven product development Simplifies stakeholder management Automates prioritization Feature backlog tool Incorporates customer feedback Pulls diverse data Determines customer needs and preferences Relates insights to product strategy Connects feedback to features Creates knowledge base Finds feature requests in feedback Forecasts revenue for each feature Automates reporting Creates shared platform for teams Enables data-driven decision making Stakeholders can see results Handles customer feedback backlog and roadmap Syncs features status and dates Recognizes features in customer feedback Helps place feature in product strategy Forecasts revenue for each feature Community for product thinkers

Cons
Limited integration options Opinionated feature prioritization Needs manual feedback mapping No direct customer contact Requires data import Acquisition instability

Frequently Asked Questions

1. What is Cardinal designed for?

Cardinal is designed to help product teams by providing a comprehensive overview of their products. It is geared towards incorporating customer feedback into feature development, improving product management, and driving a data-centric approach to product development.

2. How does Cardinal assist in product management?

Cardinal assists in product management by offering an AI-powered backlog that enriches features with customer feedback and revenue data. The tool enables teams to maintain consistent work and stay creative by setting key performance indicators across teams and specs. It also facilitates tracking of goals and integrates with various systems.

3. What are some key features of Cardinal?

Some key features of Cardinal include: the ability to write freely and cleanly, use smart properties to work faster and more efficiently, and bring live data into specs. The tool can integrate with various data sources and services, track goals, and automatically learn and visualize across everything. It also extracts feature requests from customer feedback and fits these insights into a broader product strategy.

4. How does Cardinal use AI capabilities in its operations?

Cardinal leverages AI capabilities to gain understandings of what features customers want, their importance to customers, and tieing these insights to existing product strategy. The AI also extracts and connects customer feedback to actual features, creating a richer knowledge base for product development.

5. How does Cardinal incorporate customer feedback?

Cardinal incorporates customer feedback by pulling in diverse data from customer feedback platforms, CRM systems, and task management tickets. This helps determine customer needs and preferences. It maps customer feedback to actual features and requests, enriching the knowledge base for developing products based on customer feedback.

6. Can Cardinal connect to various systems?

Yes, Cardinal can connect to various systems. It idolizes a perfect memory tool, with access to all systems and shared across teams. It offers integration abilities with a variety of data sources and services, such as Mixpanel, Tableau, Posthog, and more.

7. Is Cardinal a collaborative tool?

Yes, Cardinal is a collaborative tool. It aims to tackle the scattering of product management across teams and systems by offering a shared platform. This ensures clarity across projects, keeping all stakeholders on the same page.

8. Can Cardinal track goals and progress?

Yes, Cardinal can track goals and progress. It offers real-time visibility that allows users to oversee work, key performance indicators, and progress across teams and projects. Moreover, automated reporting ensures seamless updates on feature status and progress.

9. What type of data sources and services can Cardinal integrate with?

Cardinal can integrate with various data sources and services like Mixpanel, Tableau, Posthog, and more. It's also flexible enough to allow users to submit an integration request if they don't see their preferred integration.

10. Can I submit an integration request for Cardinal?

Yes, users can submit an integration request for Cardinal. If users don't see their favorite integration, they can submit an integration for it, contributing to the tool's flexibility and adaptability.

11. Does Cardinal offer automated reporting?

Yes, Cardinal offers automated reporting. This feature allows the seamless updating of feature status and progress, providing teams with timely and accurate updates necessary for informed decision making.

12. Does Cardinal support backlog management?

Yes, Cardinal supports backlog management. Its AI powered backlog optimizes the prioritization and management of feature development based on factors such as customer feedback and potential revenue.

13. How can Cardinal help in feature development?

Cardinal helps in feature development by incorporating customer feedback into the process. The tool uses AI to assess which customers want which features, how important they are for them, and fits them into your product strategy. It also facilitates the calculation and forecasting of the revenue value for each feature.

14. Does Cardinal provide real-time visibility and discussion?

Yes, Cardinal provides real-time visibility and discussion. This functionality enables users to oversee work, KPIs, and progress across teams and projects, facilitating prompt and informed discussions and decision-making.

15. How does Cardinal assist with revenue forecasting?

Yes, Cardinal assists with revenue forecasting. A specific section of its functionality enables it for calculating and forecasting the revenue value of each feature. This information can be leveraged to prioritize features that are likely to generate more revenue.

16. Can I join the beta to access Cardinal?

Yes, users can join the beta to gain access to Cardinal. It's a mode in which people can try out the feature-rich tool and provide feedback.

17. How can Cardinal better customer preference understanding?

Cardinal can help better understand customer preference by pulling in data from customer feedback platforms, CRM systems, and task management tickets. The AI capabilities of Cardinal ensure these preferences are well understood and tied into the product strategy.

18. Can Cardinal help create a data-driven approach to product development?

Yes, Cardinal can assist in creating a data-driven approach to product development. Using AI to assess customer feedback and align it with features, along with revenue data, it helps in informed decision making and prioritization of what to build next.

19. Does Cardinal provide a platform for sharing key performance indicators?

Yes, Cardinal provides a platform for sharing key performance indicators. By setting KPIs across teams and specs, the tool ensures consistent working and promotes enhanced creativity and collaboration.

20. Can Cardinal facilitate finding feature requests in customer feedback?

Yes, Cardinal can facilitate finding feature requests in customer feedback. Its AI identifies needs and features in the feedback and messages, thereby providing a rich bank of customer needs for subsequent feature development.