Waveform

Waveform is a platform for creating and analyzing voice surveys, providing quick insights through AI-powered transcription and sentiment analysis.

Voice Survey Creation Audio Transcription Sentiment Analysis Qualitative Data Analysis Customer Feedback Collection

Tool Information

Primary Task	Voice surveys
Category	specialized-technologies
Sub Categories	research-tools audio-to-text data-analysis
Pricing	From $49/mo

Waveform is a user-friendly platform designed to simplify the process of conducting and analyzing voice surveys. It leverages AI to transcribe audio responses quickly and accurately, eliminating the time-consuming manual transcription process. Beyond transcription, Waveform offers powerful sentiment analysis, allowing users to understand the emotional tone and overall sentiment expressed in each response. This feature is invaluable for gauging customer satisfaction, identifying areas for improvement, and gaining deeper insights into opinions and feedback. The platform's intuitive interface makes it easy to create surveys, distribute them via various channels (including email and SMS), and collect responses. Waveform's reporting features provide clear visualizations of the data, making it simple to identify key trends and patterns. The target audience includes market researchers, customer experience professionals, and anyone needing to gather and analyze qualitative data efficiently. Waveform's unique selling proposition lies in its combination of speed, accuracy, and ease of use, making it a powerful tool for anyone seeking to understand the 'voice of the customer'. It streamlines the entire voice survey process, from creation to analysis, offering a comprehensive solution for qualitative data collection and interpretation. The platform works by allowing users to design their survey questions, then distribute the survey to participants. Participants record their audio responses, which are automatically transcribed and analyzed by Waveform's AI engine. The results are then presented in an easy-to-understand dashboard, complete with charts, graphs, and sentiment scores.

Pros
AI-powered transcription Sentiment analysis Easy-to-use interface Quick data analysis

Frequently Asked Questions

1. What is Waveform?

Waveform is a platform for creating and analyzing voice surveys. It uses AI to transcribe audio responses and perform sentiment analysis, providing quick insights into customer feedback and opinions.

2. What types of tasks can Waveform perform?

Waveform helps with voice survey creation, audio transcription, sentiment analysis, qualitative data analysis, and customer feedback collection.

3. How does Waveform work?

Users design survey questions, distribute the survey, and participants record audio responses. Waveform's AI then transcribes and analyzes these responses, presenting the results in an easy-to-understand dashboard.

4. What kind of data analysis does Waveform offer?

Waveform provides sentiment analysis to understand the emotional tone of responses and offers reporting features with visualizations to identify key trends and patterns in the data.

5. Who is Waveform designed for?

Waveform targets market researchers, customer experience professionals, and anyone needing to efficiently gather and analyze qualitative data.