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About Ushur
Ushur is an AI-powered Customer Experience Automation™ platform founded in 2014 and based in Santa Clara, California. The company specializes in automating end-to-end customer journeys for regulated industries such as insurance, healthcare, and financial services. Ushur enhances customer interactions through agentic AI, conversational automation, and no-code workflows, facilitating personalized, omnichannel engagements across various communication channels.
The Ushur Platform is a cloud-native, SaaS-based system that combines conversational and knowledge work automation. Key features include Agentic AI Agents for real-time service request resolution, Ushur Studio for no-code process automation, and Ushur Intelligence for sophisticated customer interactions. The platform addresses high-volume service demands and compliance risks by automating workflows in customer support and issue resolution, making it a valuable tool for organizations in regulated sectors. Ushur has raised over $92 million in funding and holds multiple patents in data management and AI.
The Ushur Platform is a cloud-native, SaaS-based system that combines conversational and knowledge work automation. Key features include Agentic AI Agents for real-time service request resolution, Ushur Studio for no-code process automation, and Ushur Intelligence for sophisticated customer interactions. The platform addresses high-volume service demands and compliance risks by automating workflows in customer support and issue resolution, making it a valuable tool for organizations in regulated sectors. Ushur has raised over $92 million in funding and holds multiple patents in data management and AI.
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