About Thoughtly
Thoughtly is a company focused on generative AI technology aimed at transforming the contact center industry. They provide a no-code platform that allows businesses to quickly build and automate AI voice agents for both inbound and outbound calls. This innovation enhances customer service, sales, and marketing operations while reducing costs and improving efficiency.
The core offering is an AI-powered contact center platform that autonomously manages customer interactions, replacing traditional human agents. It integrates with customer relationship management (CRM) systems, enabling businesses to create workflows based on their CRM data. The platform also features comprehensive analytics, real-time data visualization, and A/B testing to optimize communication strategies and boost conversion rates.
Headquartered in New York City, Thoughtly has attracted significant investor interest, securing $3 million in seed funding. The company aims to modernize contact center operations for enterprises by leveraging AI to automate phone interactions and improve customer engagement.
The core offering is an AI-powered contact center platform that autonomously manages customer interactions, replacing traditional human agents. It integrates with customer relationship management (CRM) systems, enabling businesses to create workflows based on their CRM data. The platform also features comprehensive analytics, real-time data visualization, and A/B testing to optimize communication strategies and boost conversion rates.
Headquartered in New York City, Thoughtly has attracted significant investor interest, securing $3 million in seed funding. The company aims to modernize contact center operations for enterprises by leveraging AI to automate phone interactions and improve customer engagement.
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