Otter.ai

Transcribe meetings, capture actions with AI.

meeting transcription note-taking real time transcription action item tracking automatic summary meeting management

Tool Information

Primary Task	Meeting summaries
Category	communication-and-support
Sub Categories	audio-to-text speech-to-text team-communication
Pricing	Free + from $19.7/mo
Country	United States

Otter.ai offers a comprehensive solution for managing meetings by providing transcription and note-taking services powered by AI. Its toolset enables automatic transcription of meetings in real time, recording audio, capturing slides, and highlighting action items. It works across various sectors, including business, sales, education, and media, and is designed to make meetings more effective and actionable by creating automated notes. Otter.ai provides a service named 'OtterPilot', which auto-joins meetings on different platforms like Zoom, Google Meet, and Microsoft Teams to produce notes automatically. It features Otter AI Chat, which offers the capability to generate content like emails and status updates across all meetings. One of its significant features is the ability to generate a summary in 30 seconds from a one-hour team meeting, keeping everyone informed. Otter.ai also assigns action items from the meeting and sends follow-up emails. The platform integrates with different workflows and tools, including Salesforce, HubSpot, Egnyte, Amazon S3, Snowflake, and Microsoft SharePoint.

Otter.ai is an AI transcription software company based in Mountain View, California, founded in 2016. The company specializes in speech-to-text technology, utilizing proprietary AI and machine learning to deliver real-time transcription, live captions, and automated meeting notes.

The main product, Otter Transcription Software, generates written transcriptions of live or recorded speech and includes features like speaker identification and collaboration tools. Otter.ai also offers Live Notes for Zoom, which transcribes video meetings in real time, and Otter for Teams, an enterprise solution designed for collaborative workflows. Additionally, Otter for Education provides a free note-taking tool for students and educators. The company is known for its proprietary AI infrastructure, which allows for scalability and customization, and it operates on a freemium model, offering 600 free monthly transcription minutes.

Otter.ai serves various industries, including business, education, and media, and is widely adopted by Fortune 500 companies for meeting documentation and compliance.

Pros
Records and transcribes meetings Real-time transcription Generates shareable searchable notes Notes are secure Automatically joins meetings Supports Zoom Microsoft Teams Google Meet Captures slides Highlights key points Assigns action items Generates meeting summary Available on iOS Android Chrome High accuracy Transcribes multiple speakers Automatic slide capture OtterPilot service Generates content across meetings Summarize 1-hour meeting in 30 seconds Follow-up email function Integration with workflows and tools Works with Salesforce HubSpot Egnyte Amazon S3 Snowflake Microsoft SharePoint Platform integration feature Used in various sectors Automatic notes creation Meeting management aid Automated meeting note-taking Otter app for Slack Generates 30-second summaries Automated action item assignment Automates workflows Posts to Slack Real-time captions for lectures Supports in-person and virtual meetings Supports detailed note creation Helps in storytelling Reduces evaluation effort Beneficial for recruiting teams Supports cross-platform conferencing Automatic meeting assistant Transcribes interviews Supports onboarding Assists sales teams Helps create compelling media content

Cons
No offline functionality Limited integration capabilities Lacks advanced data analysis May confuse overlapping speech Limited languages support Inability to transcribe videos Doesn't support voice commands Inability to customize interface Limited summary customization No user groups feature

Management Team

Kurt Apen

Chief Marketing Officer

Richard Ward

Chief Design Officer

Sam Liang

CEO and Co-Founder

Yun Fu

VP Engineering and Co-Founder

Zack Cable

Chief Revenue Officer

Frequently Asked Questions

1. What is Otter.ai?

Otter.ai is an AI-powered tool that provides services such as recording and transcribing meetings and conversations with a high level of accuracy. It has the capability to automatically join meetings hosted on Zoom, Microsoft Teams, and Google Meet and capture slides. It provides shareable, searchable, and secure notes, including highlighted key points and assigned action items. Otter.ai is helpful across myriad sectors including business, education, and individual use cases by generating summaries and enabling the easy recall of meeting details.

2. How accurate is Otter.ai in transcribing meetings?

Otter.ai is known for its high accuracy in transcribing meetings and conversations. This accuracy stems from its advanced AI capabilities, allowing it to handle multiple speakers and a variety of accents effectively. However, the exact percentage of accuracy was not disclosed on their website.

3. Can Otter.ai highlight key points and assign action items?

Yes, Otter.ai can highlight key points and assign action items during the transcription process. This feature allows users to easily identify important information and take necessary actions based on the meeting conversations.

4. How does Otter.ai integrate with Zoom, Microsoft Teams and Google Meet?

Otter.ai integrates with popular conferencing platforms like Zoom, Microsoft Teams, and Google Meet through a feature called 'OtterPilot'. This service auto-joins meetings on these platforms and takes notes automatically, thereby freeing up participants to focus on the discussion.

5. Is Otter.ai available on iOS, Android, and Chrome?

Yes, Otter.ai is available on various platforms, including iOS, Android, and Chrome. This cross-platform availability allows users to utilize Otter.ai's services on their preferred devices.

6. What sectors does Otter.ai find usage in?

Otter.ai finds usage in various sectors including business, sales, education, and media. Its ability to record, transcribe, highlight key points, and generate automatic summaries makes it a versatile tool in these sectors.

7. What are the unique features of the 'OtterPilot' service?

OtterPilot, a service by Otter.ai, auto-joins meetings on platforms like Zoom, Google Meet, and Microsoft Teams to produce and share notes automatically. This includes capturing slides, transcribing meetings in real time, tracking action items, and generating automatic summaries among other capabilities.

8. What is Otter AI Chat?

Otter AI Chat is a feature of Otter.ai that provides the ability to generate content, such as emails and status updates, across all meetings. It also allows users to communicate with Otter, enabling them to retrieve answers and information from their meetings efficiently.

9. How does Otter.ai aid in sales and education sectors?

In the sales sector, Otter.ai provides features like extracting sales insights, writing follow-up emails, and pushing call notes to Salesforce and HubSpot. For the education sector, it offers real-time captions and notes for lectures and meetings, both virtual and in-person, aiding faculty and students.

10. What is the process of generating a summary from a one-hour meeting using Otter.ai?

Otter.ai can generate a 30-second summary from a one-hour team meeting. This condensation ensures critical points are captured and shared, allowing team members to stay informed even if they couldn't attend the meeting.

11. Can Otter.ai be integrated with tools like Salesforce, HubSpot, and Egnyt?

Yes, Otter.ai can be integrated with several workflow tools including Salesforce, HubSpot, Egnyte, Amazon S3, Snowflake, and Microsoft SharePoint. This integration allows users to streamline their work and improve productivity.

12. Does Otter.ai provide automatic note generation and real-time transcription?

Yes, Otter.ai does provide services like automatic note generation and real-time transcription during meetings. This AI-powered tool transcribes meetings and conversations, records audio, captures slides, and generates summaries.

13. Does Otter.ai have the ability to send follow-up emails?

Yes, Otter.ai has the ability to send follow-up emails. This feature is particularly useful in keeping the team aligned with the next steps after a meeting or conversation has taken place.

14. How does Otter.ai use AI Chat across all meetings?

Otter AI Chat is used across all meetings to get answers and generate content such as emails and status updates. This allows users to gain insights and make updates based on the discussions held during the meetings.

15. Can Otter.ai join meetings automatically?

Yes, Otter.ai can join meetings automatically. The 'OtterPilot' feature of Otter.ai allows it to auto-join meetings on platforms like Zoom, Google Meet, and Microsoft Teams, and take notes autonomously.

16. How can Otter.ai help to manage meetings effectively?

Otter.ai helps manage meetings effectively by providing real-time transcription, recording audio, capturing slides, extracting action items, and generating meeting summaries. Combining these features makes meetings more actionable and efficient, saving time for users.

17. How secure are the notes generated by Otter.ai?

Notes generated by Otter.ai are secure. The website assures that the notes are not only shareable and searchable, but also secure, although it does not provide specific details about the security measures implemented.

18. What does the AI Meeting Assistant by Otter.ai do?

The AI Meeting Assistant by Otter.ai is a tool that automates meeting notes and summaries with action items. It enables the generation of content such as emails and status updates across all meetings, using advanced AI functionalities.

19. How can Otter.ai help me if I am late to a meeting?

If you're late to a meeting, Otter.ai's Live Summary feature allows you to catch up quickly. The system generates a 30-second summary from a one-hour team meeting, ensuring you are promptly informed about critical points discussed in the meeting.

20. Does Otter.ai have the ability to transcribe multiple speakers at once?

Yes, Otter.ai has the ability to transcribe multiple speakers at once. It has been praised for its ability to accurately transcribe conversations with multiple speakers, making it highly suitable for meetings and group discussions.