X / Twitter
Facebook
LinkedIn
Reddit
About mavenoid.com
Mavenoid is a Stockholm-based SaaS company founded in 2017 that offers an AI-driven platform for automating technical support and troubleshooting for various physical products, including consumer electronics and industrial machinery. The company focuses on product support automation, utilizing conversational AI, voice, text, images, and video to provide step-by-step guidance for installation, usage, and troubleshooting.
Mavenoid's platform enhances customer support across multiple channels, such as call centers and digital storefronts, aiming to improve self-service rates and operational efficiency. Key features include a dynamic help center that delivers personalized content, a proprietary AI engine with natural language understanding, and remote support tools that allow for context-aware self-service. The company is ISO 27001 certified and complies with GDPR and HIPAA standards, ensuring secure enterprise-scale deployment.
With a virtual-first culture and offices in New York and Stockholm, Mavenoid employs between 51 and 100 people and has raised a total of $38 million in funding. The company serves notable clients like HP, Husqvarna, and Jabra, helping them reduce warranty claims and enhance customer experiences.
Mavenoid's platform enhances customer support across multiple channels, such as call centers and digital storefronts, aiming to improve self-service rates and operational efficiency. Key features include a dynamic help center that delivers personalized content, a proprietary AI engine with natural language understanding, and remote support tools that allow for context-aware self-service. The company is ISO 27001 certified and complies with GDPR and HIPAA standards, ensuring secure enterprise-scale deployment.
With a virtual-first culture and offices in New York and Stockholm, Mavenoid employs between 51 and 100 people and has raised a total of $38 million in funding. The company serves notable clients like HP, Husqvarna, and Jabra, helping them reduce warranty claims and enhance customer experiences.
No screenshot available
