Levity

Streamline Your Freight Email Operations with AI

AI automation Freight management Email Operations Sales automation Order processing Email categorization

Tool Information

Primary Task Task automation
Category ai-and-machine-learning
Sub Categories workflow-automation logistics email-automation sales-and-crm
Country Germany

Levity is a suite of AI automation tools designed to streamline operations in freight management. These include processing sales, orders, and tracking directly from users' inbox to their Transportation Management System (TMS). Designed to save users time and focus on their customers, Levity connects to the inbox, categorizes incoming emails, and extracts critical information. This data is then pushed to the TMS, facilitating increased efficiency and minimized manual work. It also allows for automatic classification of emails and attachments based on custom categories, extraction of relevant particulars, and generation of contextualized replies. Levity features a user-friendly flow builder that enables users to configure, edit, and test automated workflows, which can run in the background. The tool is designed for seamless integration with popular business applications like Gmail or Outlook. It ensures privacy and security by conducting annual audits for legal compliance and security standards and promises never to share user data with third parties.

Levity is an AI-driven workflow automation platform founded in 2018. The company aims to make AI accessible for businesses of all sizes, especially for knowledge workers who handle repetitive tasks like data entry and email management. Levity offers no-code solutions that allow users to automate workflows without needing technical skills.

The core product is an AI automation platform that enables users to train custom AI models for tasks such as classifying emails, analyzing images, and processing documents. It integrates with popular tools like Slack, Zapier, and Google Drive. Levity also provides PhoneAI, which automates outbound communication tasks, and freight-specific solutions that streamline logistics operations, including order entry and document collection. The platform supports diverse use cases across various industries, including logistics, e-commerce, and customer support, making it a versatile tool for enhancing productivity.

In October 2022, Levity raised $8.3 million in funding to further develop its no-code AI automation platform, focusing on affordability for smaller businesses. The team operates across North America and Europe, emphasizing rapid execution and customer-centric product development.

Pros
  • No-code platform
  • Automates email outreach
  • Automates inventory management
  • Automates survey responses
  • Automates document classification
  • Handles customer support tickets
  • Facilitates content moderation
  • Capable of email campaign automation
  • Can detect feedback tone
  • Capable of language understanding
  • Filters for urgency
  • Can tag product images
  • Checks documents for missing input
  • Organizes emails
  • Has a team workspace
  • User-friendly interface
  • Saves time
  • Keeps inbox organized
  • Integrates with popular tools
  • Used in Freight Email operations
  • Automates sales
  • Automates order processing
  • Email categorization feature
  • Performs data extraction
  • Offers transportation management system
  • Enables workflow automation
  • Generates contextualized replies
  • Offers flow builder
  • Email and attachments classification
  • Provides relevant data extraction
  • Seamless integration with business apps
  • Ensures data privacy and security
  • Yearly legal compliance audit
  • Does not share user data
  • Effective for logistics companies
  • Reduces quote generation time
  • Automates email triage
  • Increases customer satisfaction
  • Easy apps and data sources connection
  • Extracts information efficiently
  • Writes contextualized replies
  • User-friendly workflow configuration
  • Allows workflow publishing
  • Workflows can run in background
Cons
  • No code might limit customizability
  • Potential integrations gaps
  • Privacy concerns with email categorization
  • No offline capabilities
  • Strong reliance on third-party tools
  • Potential bottlenecks in complex workflows
  • Limited features for non-business users
  • Lack of multi-language support
  • No free version available
  • Limited customer support channels

Frequently Asked Questions

1. What types of tasks can Levity automate?

Levity can automate tasks such as email outreach responses, inventory management, survey responses, document classification, customer support tickets, and content moderation. It can also be employed for tasks like email campaign responses, detecting positive and negative feedback, understanding customer language, filtering for urgency, tagging product images and descriptions, checking documents for missing input, and organizing emails.

2. How does Levity interpret positive and negative feedback?

While specific details about how Levity interprets positive and negative feedback are not explicitly mentioned on their website, as a no-code AI workflow automation platform, Levity has the capability to understand customer language and detect sentiment, which can be used to interpret positive and negative feedback.

3. Does Levity integrate with Gmail?

Yes, Levity does integrate with Gmail. It connects to users' inbox, categorizes incoming emails, and extracts critical information, thereby streamlining various tasks directly from email.

4. Can Levity tag product images automatically?

Yes, Levity can be used to automate the process of tagging product images and descriptions, assisting in efficient product management.

5. Is team collaboration possible on Levity?

Yes, team collaboration is possible on Levity. It provides a workspace for teams to work together on their workflow, facilitating a collaborative working environment.

6. Can Levity help streamline freight email operations?

Yes, Levity can streamline freight email operations. Through connecting to users' inbox, categorizing incoming emails, and extracting critical information to push to their Transportation Management System, Levity aids in the efficient running of freight email operations.

7. Does Levity extract critical information from emails automatically?

Yes, Levity automatically extracts critical information from emails. It captures essential information from emails and attachments, eliminating needs for manual copy-pasting.

8. What functions does the Flow Builder tool on Levity provide?

The Flow Builder tool in Levity provides a friendly user interface where users can configure, edit, and test automated workflows. It offers a drag and drop interface to manage workflows of any complexity.

9. Is Levity able to integrate with Microsoft Cloud?

While it is not mentioned specifically on their website whether Levity integrates with Microsoft Cloud, it does work with a variety of popular tools, suggesting that integration with Microsoft Cloud could be feasible.

10. How does Levity ensure data privacy and security?

To ensure data privacy and security, Levity conducts annual audits for legal compliance and security standards. It firmly commits to never sharing user data with third parties.

11. How can introductions to significant business applications such as Outlook be integrated with Levity?

Levity allows for the integration of popular business applications like Outlook through its pre-built connectors. Setup only takes a few clicks and requires no coding, making it a user-friendly choice for businesses.

12. Does Levity classify emails and attachments based on custom categories?

Yes, Levity automatically classifies incoming emails and attachments based on custom categories. This helps users to sort, route, and prioritize without requiring manual tagging.

13. Can Levity extract relevant information without manual intervention?

Levity is able to extract relevant information from emails and attachments without manual intervention, thereby saving time and ensuring accuracy.

14. What is the process of setting up and testing workflow steps on Levity?

Setting up and testing of workflow steps on Levity is done through their Flow Builder tool. It provides a friendly drag and drop interface to configure, edit, and test automated workflows of any complexity.

15. Is email triage possible with Levity?

Yes, email triage is possible with Levity. It automates the process by classifying incoming emails based on custom categories and extracting relevant information, thereby streamlining the process.

16. Does Levity provide a way to capture essential information from emails and attachments?

Yes, Levity provides a way to capture essential information from emails and attachments, like new loads. This eliminates the need for manual copy-pasting of the information.

17. Can Levity sum up lengthy documents into easy-to-digest summaries?

Yes, Levity has the function to summarize lengthy documents, messages, and reports into easy-to-understand summaries, saving users the task of having to read through everything to provide a concise update.

18. Does Levity generate contextualized replies to emails?

Yes, Levity has a feature that allows it to generate contextualized replies to emails, aiding in better customer communication.

19. How does Levity ensure compliance with the latest privacy laws?

Levity ensures compliance with the latest privacy laws through annual audits. These audits aim to ensure compliance with privacy laws and uphold stringent security standards.

20. What are the distinctive AI automation tools offered by Levity for freight management?

Levity offers a suite of AI automation tools for freight management. These include the automation of sales, orders, and tracking directly from the users' inbox to their Transportation Management System. It classifies incoming emails and attachments based on custom categories, extracts relevant particulars, and generates contextualized replies, thereby streamlining freight email operations.

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