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About hubtype.com
Hubtype is a conversational messaging platform that specializes in enterprise customer service automation. Founded in 2016 in Barcelona, Spain, the company was acquired by Aries Global in April 2025. Hubtype offers AI-powered solutions that enhance customer experiences across various messaging channels, managing over 15 million business-consumer interactions each month, primarily through automation.
The core offering includes an enterprise-grade conversational messaging platform that features an automation platform for advanced chatbots, conversational commerce capabilities, and a personalized shopping experience. Hubtype also provides multi-channel integration with platforms like WhatsApp and Instagram, along with seamless integration into existing systems. The platform is designed to reduce resolution times, increase customer satisfaction, and unlock new commercial opportunities for businesses across sectors such as retail, finance, technology, and healthcare.
The core offering includes an enterprise-grade conversational messaging platform that features an automation platform for advanced chatbots, conversational commerce capabilities, and a personalized shopping experience. Hubtype also provides multi-channel integration with platforms like WhatsApp and Instagram, along with seamless integration into existing systems. The platform is designed to reduce resolution times, increase customer satisfaction, and unlock new commercial opportunities for businesses across sectors such as retail, finance, technology, and healthcare.
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