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About Glia
Glia is an AI-driven contact center platform founded in 2011, originally known as SaleMove. The company specializes in digital customer service solutions that replicate in-person experiences online. Headquartered in New York, Glia employs around 80 people and has raised $20 million in funding. Its innovative ChannelLess® architecture integrates AI across all customer interactions, allowing seamless transitions between voice and digital channels.
Glia's core offering is its AI contact center platform, which includes features like Glia Voice for AI-powered voice tools, Glia Digital for personalized messaging and co-browsing, and Glia Cortex for unified interaction management. The platform also provides intelligent reporting and insights, automation for routine inquiries, and robust support services tailored for industries such as financial services, insurance, and healthcare. Glia has partnered with over 600 organizations globally, focusing on enhancing customer experiences and operational efficiency.
Glia's core offering is its AI contact center platform, which includes features like Glia Voice for AI-powered voice tools, Glia Digital for personalized messaging and co-browsing, and Glia Cortex for unified interaction management. The platform also provides intelligent reporting and insights, automation for routine inquiries, and robust support services tailored for industries such as financial services, insurance, and healthcare. Glia has partnered with over 600 organizations globally, focusing on enhancing customer experiences and operational efficiency.
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