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About empathy.co
Empathy.co is an enterprise AI search and discovery platform founded in 2012, based in Gijón, Spain, with additional locations in London and Asturias. The company focuses on ethical, human-centered solutions for e-commerce and retail, enhancing shopping experiences through advanced search technology. It rebranded from EmpathyBroker to emphasize its "Digital Empathy" philosophy, which is built on trust, understanding, and joy.
The company offers the Empathy Platform, a SaaS suite of customizable AI search components designed for commerce platforms. Key features include AI Overview for guiding shoppers, Playboard for managing search rules and analytics, and Interface X for user interface components. Empathy.co serves over 90 brands worldwide, including major clients like Kroger, Carrefour, and Inditex, targeting large retail brands and e-commerce platforms. With a team of over 200 developers and a commitment to ethical practices, Empathy.co promotes privacy and transparency in commerce through initiatives like the Ethical Commerce Alliance.
The company offers the Empathy Platform, a SaaS suite of customizable AI search components designed for commerce platforms. Key features include AI Overview for guiding shoppers, Playboard for managing search rules and analytics, and Interface X for user interface components. Empathy.co serves over 90 brands worldwide, including major clients like Kroger, Carrefour, and Inditex, targeting large retail brands and e-commerce platforms. With a team of over 200 developers and a commitment to ethical practices, Empathy.co promotes privacy and transparency in commerce through initiatives like the Ethical Commerce Alliance.
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