DTiQ

Retail & restaurant surveillance against losses.

monitor solutions retail restaurant store business

Tool Information

Primary Task Monitoring solutions
Category technology-and-development
Sub Categories retail business-intelligence performance-monitoring
Pricing From $149/mo
Country United States

DTiQ is a leading provider of intelligent video surveillance and loss prevention solutions for businesses in the restaurant, convenience store, and retail industries. Their tool, Loss Prevention & Intelligent Video Solutions, allows businesses to improve safety, prevent losses, and enhance the customer experience.With DTiQ's tool, businesses can manage multiple locations simultaneously, thanks to Next-Gen Video Reporting. This feature offers transactional analysis, video management, and utilizes machine learning and AI to provide real-time insights.The tool helps businesses identify inefficiencies and predict and reduce fraud. It also allows for monitoring of the customer experience, with the ability to capture screenshots, share, and stream video all within the same tool-set.DTiQ's tool provides peace of mind through remote SmartAuditsā„¢. It offers objective insights that aid managers in improving performance across all areas of the business.DTiQ's Loss Prevention and Intelligent Video Solutions are tailored to different industries, such as restaurants, retail, and convenience stores. The tool uses video, audio, and point-of-sale data to improve guest experiences, reduce waste, increase speed of service, and transform loss prevention.DTiQ combines intelligent video, advanced analytics, and expert services to provide a comprehensive performance improvement solution for over 45,000 customers in the retail, restaurant, and convenience store sectors. Their tool has been praised by customers for its ability to ensure compliance with safety protocols, such as enforcing the use of personal protective equipment and sanitization practices.

Summit by DTiQ, formerly known as Summit Innovations, is a prominent provider of drive-thru timing and management solutions tailored for the Quick Service Restaurant (QSR) industry. As part of DTiQ, known for its intelligent video-based surveillance and loss prevention technology, Summit enhances operational efficiency and maximizes ROI for restaurants, convenience stores, and retail businesses.

The company specializes in optimizing drive-thru operations, focusing on improving speed of service, staff productivity, and customer satisfaction. Its offerings include advanced loss prevention solutions that utilize AI and machine learning, as well as SmartAuditā„¢, a customizable remote audit tool for assessing business locations. Summit's technology is installed in over 10,000 restaurants across more than 40 countries, making it a trusted partner for leading brands in the QSR sector.

Pros
  • Multi-location management
  • Next-Gen Video Reporting
  • Offering transactional analysis
  • Machine learning insights
  • Real-time fraud prediction
  • Customer experience monitoring
  • Screenshot capturing functionality
  • Video sharing capability
  • Video streaming feature
  • Remote SmartAuditsā„¢
  • Objective insights provision
  • Industry-specific solutions
  • Point-of-sale data utilization
  • Enhancement of guest experience
  • Reduction of waste
  • Service speed improvement
  • Loss prevention transformation
  • Combination of video and analytics
  • Comprehensive performance improvement
  • Safety protocols compliance
  • Exemplary exception reporting
  • POS data and video tie-in
  • Workload reduction
  • Mobile app availability
  • Proactive monitoring
  • Actionable insights delivery
  • Customizable solutions
  • Occupancy tracking
  • Advanced analytics
  • Trustworthy and quality products
  • Unmatched customer support
  • Industry-leading loss prevention
  • High data security
  • Privacy protection
  • Training provision
  • Thorough sanitization checks
  • Employee PPE compliance audits
Cons
  • No offline functionality
  • Limited to specific industries
  • May require high-speed internet
  • No private cloud options
  • Heavy reliance on third-party integrations
  • No advanced customization
  • Potential privacy issues
  • No local language support
  • Limited mobile platform support

Frequently Asked Questions

1. What does DTiQ specialize in?

DTiQ specializes in providing intelligent video surveillance and loss prevention solutions. These solutions are targeted towards businesses in industries such as restaurant, retail, and convenience stores. In addition to surveillance, DTiQ offers Next-Gen Video Reporting, machine learning and AI-based insights, remote SmartAuditsā„¢, and a dedicated mobile app.

2. What industries does DTiQ cater to?

DTiQ caters to industries such as restaurant, retail, and convenience stores.

3. What are the key features of the Loss Prevention & Intelligent Video Solutions offered by DTiQ?

The key features of the Loss Prevention & Intelligent Video Solutions by DTiQ include transactional analysis, high-quality video management, real-time insights through machine learning and AI to identify inefficiencies and predict and reduce fraud. The tool also offers remote SmartAuditsā„¢ for objective insights into business performance.

4. Does DTiQ's tool have capabilities to manage multiple locations simultaneously?

Yes, DTiQ's tool has capabilities to manage multiple locations simultaneously. It is facilitated by their Next-Gen Video Reporting feature which provides comprehensive control over the operations at all locations.

5. How does DTiQ help in identifying inefficiencies and reducing fraud?

DTiQ helps in identifying inefficiencies and reducing fraud through its intelligent video surveillance and real-time insights derived from machine learning and AI. DTiQ's Loss Prevention & Intelligent Video Solutions uses these technologies to assist in predicting and reducing potential incidents of fraud.

6. What are the capabilities of Next-Gen Video Reporting feature in DTiQ's tool?

The Next-Gen Video Reporting feature in DTiQ's tool provides transactional analysis, video management, and uses machine learning and AI to deliver real-time insights. This transforms how businesses manage their locations, improving efficiency and reducing instances of fraud.

7. How does DTiQ's tool enhance a customer's experience?

DTiQ's tool enhances a customer's experience by providing businesses with real-time insights that help improve safety, prevent losses, and enhance the overall customer experience. Furthermore, the tool allows monitoring of customer experiences, and provides screenshot, sharing, and streaming capabilities.

8. What are DTiQ's different industry-specific solutions?

DTiQ offers industry-specific solutions tailored for the restaurant, retail, and convenience stores. These solutions use video, audio, and POS data to improve the guest experience, reduce waste, increase speed of service, and transform loss prevention.

9. How does DTiQ's tool ensure compliance with safety protocols?

DTiQ's tool ensures compliance with safety protocols by providing surveillance capabilities that can be used for monitoring safety measures such as the use of personal protective equipment and sanitization practices.

10. How does DTiQ use transactional analysis, video management, and machine learning in improving business performance?

DTiQ uses transactional analysis, video management, and machine learning in its Loss Prevention & Intelligent Video Solutions tool to provide intelligible insights. This information helps improve business performance by identifying inefficiencies, predicting potential fraud, and elevating customer experiences.

11. Does DTiQ offer remote SmartAuditsā„¢?

Yes, DTiQ offers remote SmartAuditsā„¢. This feature provides objective insights to assist managers in improving performance across all areas of the business.

12. How does DTiQ's tool promote efficiency in the restaurant, retail, and convenience store sectors?

DTiQ's tool promotes efficiency in the restaurant, retail, and convenience store sectors by providing innovative solutions for loss prevention and intelligent video surveillance. It allows businesses to manage multiple locations simultaneously, offers transactional analysis, and utilizes machine learning and AI for real-time insights.

13. Can I use DTiQ's tool for monitoring and improving employee engagement?

Yes, DTiQ's tool can be used for monitoring and improving employee engagement. Its advanced analytics and surveillance capabilities can provide insights into employee behavior and performance, assisting businesses in developing strategies for enhanced engagement.

14. Can DTiQ's tool help in increasing the speed of service in my business?

Yes, DTiQ's tool can help in increasing the speed of service in your business. By using video, audio, and POS data, the intelligent video solutions can identify bottlenecks, inefficiencies, and areas for improvement.

15. How does DTiQ's tool use point-of-sale data to improve guest experiences?

DTiQ's tool uses point-of-sale data in conjunction with video and audio data to provide a comprehensive view of customer interactions. The insights garnered from this data can then be used to enhance guest experiences.

16. Does DTiQ offer any mobile app for its tool?

Yes, DTiQ offers a mobile app for its tool. This brings the powerful features of the tool to the palm of your hand, enabling you to manage your business on the go.

17. How does DTiQ ensure data security and customer privacy?

DTiQ takes customer privacy and data security extremely seriously. They maintain full PCI compliance and take every necessary step to protect your business.

18. What kind of customer support does DTiQ provide?

DTiQ provides 24/7/365 customer support. In addition to this, it offers a warranty that runs the length of the contract, coupled with unlimited free system training, ensuring unmatched support.

19. How does DTiQ's solution help in performance improvement across my business?

DTiQ's solution helps in performance improvement across your business with its features like Next-Gen Video Reporting, real-time insights from machine learning and AI, remote SmartAuditsā„¢, and capabilities to manage multiple locations. These functionalities help in identifying inefficiencies, predicting and reducing fraud, and improving customer experiences.

20. Can DTiQ's tool help in exception reporting and transaction time pinpointing?

Yes, DTiQ's tool can help in exception reporting and transaction time pinpointing. The tie-in between POS data and cameras allows businesses to pinpoint transaction time and look at related videos, making the entire process efficient and time-saving.

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