About Claap
Claap is an AI-powered video recording tool designed to facilitate and enhance business deals and interactions. This platform provides a variety of features aimed at making post-sales meeting processes more efficient. Users can automatically record and transcribe meetings in multiple languages, employ AI to summarize meetings with user-defined templates, and build follow-up emails from these summaries with a single click. Claap also offers a CRM enrichment functionality, which automatically updates CRM systems with data captured during meetings in real-time. Additionally, Claap uses AI to analyze conversation and CRM data, helping businesses understand their win or loss patterns better for improved conversion rates. To make searching for information more seamless, Claap allows users to search transcripts across the entire workspace. The solution also has an AI assisted coaching feature for training purposes and a secure video library for storing recordings and training materials. To facilitate better integration, Claap can be integrated with various applications to enable workflow automations.
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Pros
- Automated video recording
- Transcribes meetings in multiple languages
- Creates follow-up emails from summaries
- CRM enrichment feature
- Real-time data capturing
- Analysis of win/loss patterns
- Searchable transcripts across workspace
- Secure video library
- Can integrate with various applications
- Workflow automations
- Auto-updates CRM systems
- Summarization with user-defined templates
- Translation available in 99 languages
- Monthly objection report feature
- Deal insights and MEDDIC Scorer
- Automates post-sales meeting tasks
- Screen Recording feature
- Repurpose best calls for training
- Organizes recordings in a secure library
- Shorten sales cycle with videos
- CRM-synced transcript search
- Can be used by all teams
- Rapid setup
- Transcript editing for video making
- Basic version is free
- Admin recording and sharing controls
- Priority support for Business version
- 2-way CRM integration
- Unlimited uploads and recordings on Business version
- Updates and scales with team
- Calendar and conference call sync
Cons
- No offline mode
- CRM limited to specific systems
- Doesn't support all languages
- Limited video clip editing
- No announced data retention policy
- Reliance on internet connection
- User-defined templates may require training
- Transcription accuracy is variable
- Analysis tools limited to win/loss patterns
- Automated emails may lack personalization
Common Questions
What languages does Claap support for transcriptions?
Claap supports transcriptions in 99 languages.
Can Claap analyze and provide insights for both conversation and CRM data?
Yes, Claap can analyze both conversation and CRM data, using AI to identify winning patterns and improve conversion rates.
How does Claap's CRM enrichment functionality work?
Claap's CRM enrichment feature works by automatically updating CRM systems in real-time with data captured during meetings.
What is Claap's AI assisted coaching feature and how does it work?
Claap's AI-assisted coaching feature helps to train new hires faster. It allows for rich comments, scorecards and AI coaching insights.
Can I search transcripts across my entire workspace on Claap?
Yes, users can search transcripts across their entire workspace on Claap.
What kind of data does Claap capture and record during meetings?
Claap records and transcribes meetings, capturing conversation data that is then used for various functions like CRM enrichment, meeting summarization, follow-up email generation, and win-loss pattern analysis.
Does Claap have a secure video library for storing recordings and training materials?
Yes, Claap does have a secure video library for storing recordings and training materials.
What applications can Claap integrate with to enable workflow automations?
Claap can integrate with various applications to enable workflow automations. While specific applications are not mentioned, logos from services such as Google docs, Slack, Trello, Zoom, and Gmail can be seen on the website.
Can Claap automatically generate follow-up emails from meeting summaries?
Yes, Claap uses AI to build automatic follow-up emails from meeting summaries.
Can I create custom meeting summary templates with Claap?
Yes, through Ai Notes, users can summarize meetings using their own customizable templates.
How does Claap help improve conversion rates?
Claap employs AI to analyze conversation and CRM data, enabling businesses to understand their win or loss patterns better, and thus driving improved conversion rates.
Can I use Claap to record and transcribe meetings in multiple languages?
Yes, Claap can record and transcribe meetings in multiple languages.
Does Claap provide real-time updates to CRM systems with data from meetings?
Yes, Claap offers CRM enrichment functionality which provides real-time updates to CRM systems with data captured from meetings.
Does Claap analyze win or loss patterns to help understand business outcomes?
Yes, Claap uses AI to analyze win or loss patterns which facilitates a better understanding of business outcomes.
How does Claap's AI-powered note feature work?
Claap's AI-powered notes feature works by summarizing meetings using user-defined templates.
How to Book a Demo on Claap?
To book a demo on Claap, one can visit www.claap.io/contact.
Does Claap offer screen recording feature?
Yes, Claap offers a screen recording feature.
What are Claap's pricing and licensing options?
Claap offers three pricing tiers. The Basic plan, costing $0/license/month, offers limited features and recording time. The Pro plan costs $24/license/month, billed annually, and includes advanced features like AI-powered video editing, speaker & video insights, and more. The Business plan costs $48/license/month, billed annually, and offers the most comprehensive set of features including unlimited recording time, AI coaching, and admin recording & sharing controls.
Can I create clips or repurpose calls for training with Claap?
Yes, Claap allows you to record clips using their Screen Recorder or share highlights from your best calls, repurposing them for training. Video editing from transcripts is also available, ascending to just a single click.