ChatbotGen

Custom chatbot builder for website and WhatsApp support.

customer support website WhatsApp chat Q&A

Tool Information

Primary Task	Customer support
Category	communication-and-support
Sub Categories	customer-support chatbots
Pricing	Free + from $42/yr

ChatbotGen is an AI chatbot builder that enables users to create custom ChatGPTs for websites and WhatsApp without the need for coding. With ChatbotGen, users can link their websites, upload documents, or add Questions & Answers to build their chatbot. The interface can be customized with brand colors, logo, and text. The tool boasts over 100,000 happy conversations and offers a free trial without the requirement of a credit card.The generated chatbots can be integrated with both websites and WhatsApp through the use of a widget or a direct link to the chatbot page. ChatbotGen utilizes the gpt-3.5-turbo language model developed by OpenAI, enabling the generation of intelligent and contextually aware responses.Users have various options for providing information to their chatbots, including uploading PDF files, linking to their websites, adding common questions and answers, and editing previous chatbot responses. ChatbotGen supports approximately 95 languages, allowing users to train their chatbots in any language and receive responses accordingly.The tool offers a free plan with limitations on training data, allowing users to test its capabilities before committing to a paid plan. Additionally, team members can be invited to collaborate on the dashboard.Overall, ChatbotGen provides an intuitive and code-free solution for building customized chatbots for customer support on websites and WhatsApp, empowering businesses to automate and scale their support services effectively.

Pros
Custom chatbot builder Supports website integration Supports WhatsApp integration No coding required Uses gpt-3.5-turbo model Upload documents for training Can link websites for training Supports FAQ training Customizable interface Logo and text customizations 100,000+ happy conversations Free trial no credit card Multi-language support (95 Languages) Edit previous chatbot responses Invitation option for team collaboration Widget for bot integration Direct chatbot page link Branding customization options Ability to parse PDFs Collaborative dashboard Contextually aware responses Free plan available Live demo of chatbots Automate and scale support Training with websites or documents Web and WhatsApp bots Changed bot response based on history Crawl website for link collection Conversational context understanding FAQ section for understanding

Cons
Limited free plan Functionality tied to website sitemap Possible language inaccuracies Requires manual chatbot responses revision Dependent on gpt-3.5-turbo model Potential issues with team collaboration Limited customization options Not fully code-free Heavy reliance on external documents Limited integration options (Only WhatsApp and websites)

Frequently Asked Questions

1. What is ChatbotGen?

ChatbotGen is an AI chatbot builder that enables users to create personalized chatbots for their websites and WhatsApp accounts. It leverages gpt-3.5-turbo, a state-of-the-art language model developed by OpenAI, to generate contextually aware responses. The interface of the chatbots can be customized to match brand colors, logos, and texts and users have multiple options to feed information to their chatbots by uploading PDFs, linking to their websites, and including common questions and answers.

2. How can users upload documents to ChatbotGen?

Users can upload documents to ChatbotGen for their chatbot's training by simply using the document upload feature provided in the tool's interface.

3. Can I customize the interface of the chatbot created by ChatbotGen?

Yes. The interface of the chatbot can be customized in accordance with the brand's colors, logo and text.

4. How does ChatbotGen integrate with websites and WhatsApp?

ChatbotGen integrates with Websites and WhatsApp via a widget or a direct link to the chatbot page. Users can share the chatbot link on their website or directly on WhatsApp.

5. What language model does ChatbotGen use?

ChatbotGen uses the gpt-3.5-turbo language model developed by OpenAI.

6. How can I train my chatbot using ChatbotGen?

You can train your chatbot on ChatbotGen by uploading PDF files, linking your website, and adding common Q&A sets. The platform will use this information to feed and educate the chatbot.

7. In how many languages can I train my chatbot using ChatbotGen?

You can train your chatbot in about 95 languages using ChatbotGen.

8. Does ChatbotGen require a credit card for the free trial?

No, a credit card is not required for the free trial of ChatbotGen.

9. What limitations does the free plan of ChatbotGen have?

The free plan of ChatbotGen has limitations on the amount of training data.

10. Can I invite my team members to ChatbotGen's dashboard?

Yes, you can invite your team members to collaborate on the ChatbotGen dashboard.

11. Can the chatbots generated by ChatbotGen understand conversation context?

Yes, the chatbots generated by ChatbotGen are designed to understand conversation context, not just single message queries.

12. How can I share my ChatbotGen chatbot on my website?

You can share your ChatbotGen chatbot on your website either through a widget or by sharing a direct link to your chatbot page.

13. How can I change the chatbot's colors, logo, and text to match my brand using ChatbotGen?

You can change your chatbot's colors, logo, and text through the customization features provided in the ChatbotGen interface.

14. Can I test ChatbotGen's capabilities before committing to it?

Indeed, you can test ChatbotGen's capabilities through its free plan, which allows you to create and train your chatbot with some limitations on data.

15. How can I use ChatbotGen to automate my customer support?

By creating personalized chatbots, ChatbotGen can take over your customer support communications, handling queries on your website and WhatsApp account. It automates responses based on the training you provide it with and creates more time for you to handle complex customer inquiries.

16. Does ChatbotGen offer the option to add commonly asked questions and answers?

Yes, ChatbotGen does provide the option to add commonly asked questions and answers. These can be input during the training of your chatbot.

17. How can I use the ChatGPT utility for my website or WhatsApp?

With ChatbotGen, you can quickly set up the ChatGPT utility for your website or WhatsApp. This can be done by Linking your website or uploading documents — the ChatGPT will then use these sources to formulate appropriate responses.

18. Is coding required to use ChatbotGen?

No, coding is not required to use ChatbotGen. It's as simple as uploading a document or pasting a website link.

19. What is the customer feedback for ChatbotGen?

Users who have used ChatbotGen have given positive feedback about it, according to testimonials found on the website. They particularly highlight its ease of use and the beneficial addition of WhatsApp bots.

20. What platforms can the chatbots made by ChatbotGen integrate with?

The chatbots made by ChatbotGen can integrate with WhatsApp and websites. You can also share a direct link to your chatbot page.