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About Callbell
Callbell is a France-based software-as-a-service (SaaS) platform that focuses on omnichannel customer communication. It connects businesses with customers through popular messaging apps like WhatsApp Business, Facebook Messenger, Instagram Direct, and Telegram. Headquartered in Paris, Callbell serves B2C businesses with 11-50 employees across four continents, helping sales, support, and customer service teams manage conversations effectively.
The platform offers a unified dashboard that facilitates multi-agent collaboration, real-time responses, lead management, and performance metrics. Key features include a chat module that integrates various messaging channels, an advanced no-code chatbot for automating conversations, and a broadcast module for sending mass messages. Callbell also provides API and webhook capabilities for integration with other systems and a CRM suite designed to enhance business messaging. With over 75,000 companies using its services, Callbell is dedicated to optimizing communication strategies for its clients.
The platform offers a unified dashboard that facilitates multi-agent collaboration, real-time responses, lead management, and performance metrics. Key features include a chat module that integrates various messaging channels, an advanced no-code chatbot for automating conversations, and a broadcast module for sending mass messages. Callbell also provides API and webhook capabilities for integration with other systems and a CRM suite designed to enhance business messaging. With over 75,000 companies using its services, Callbell is dedicated to optimizing communication strategies for its clients.
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