B12.io

1. What does B12 offer?

B12 offers an all-in-one website builder platform specifically tailored for professional service providers. The platform includes features for attracting leads, winning business, serving clients, and streamlining business operations. B12 creates an industry-specific website draft using AI, and also assigns a team of experts in copywriting, design, and launch to assist in the tailoring and publishing of the site.

2. How does B12's AI-powered platform work?

B12's AI-powered platform works by automatically creating an industry-specific website draft. It considers the specifics of your professional service in the design and layout, thus making a draft that's suited to your industry. The platform is optimized to create websites that effectively attract and engage clients.

3. Is there a team that can assist in designing and launching my B12 website?

Yes, B12 assigns a team of experts who specialize in the areas of copywriting, design, and website launch to help you create, tailor, and publish your website. This assistance ensures the website not only meets your business needs, but also that the website goes live successfully.

4. What features does the B12 platform include?

The B12 platform offers a range of features including contact forms, online appointment scheduling, marketing automation tools, and custom domains. Clients can make payments through branded invoices, card payments, bank or ACH payments, and payment pages. B12 also includes integrated traffic analytics and reporting, secure web hosting, and third-party integrations.

5. Can I schedule appointments through my B12 website?

Yes, one of the standout features of the B12 platform is online appointment scheduling. This allows customers to schedule appointments through your B12 website, streamlining this process and offering a significant advantage for service providers.

6. Does B12 offer marketing automation tools?

Yes, B12 does offer marketing automation tools. This includes features like email marketing and automation to automate repetitive tasks, freeing businesses to focus on their main operations.

7. Can I accept payments through B12?

Yes, B12 does feature payment processing. Clients can make payments through branded invoices, card payments, bank or ACH payments, and payment pages. The platform also supports recurring invoices, making it a convenient solution for businesses offering subscription services.

8. How do clients make payment on a B12 website?

Clients on a B12 website can easily make payments using various methods. These methods include paying via card payments, bank or ACH payments. They can also use the payment pages provided. Moreover, your clients can make payments through branded invoices sent directly from your website.

9. What types of companies could benefit from using B12?

A wide range of companies, particularly professional service providers, can benefit from using B12. The platform has been tailored for professional services within industries that include but are not limited to accountants, lawyers, consultants, investment firms, architects, financial advisors, mortgage brokers, commercial real estate firms, insurance brokers, and coaches.

10. Is B12 only suited for certain industries?

No, B12 isn't strictly suited to certain industries. While it's heavily geared towards professional service providers, their AI-driven, human-optimized website design can be leveraged by a wide range of businesses, of varying sizes and across various industries.

11. What is the B12 Editor?

The B12 Editor is a feature that allows users to control and customize their website's design and content. It is developed with an easy-to-use interface permitting businesses to make changes and updates to their website effectively.

12. Do I have control over the design of my B12 website?

Yes, you do have control over the design of your B12 website. With the B12 Editor, you can easily make adjustments and alterations to your website's design, thus allowing you to make your website a true reflection of your business.

13. What kind of support can I expect from the B12 team?

With B12, you can expect to receive unlimited expert support through various modes including phone, email, and chat. This support is meant to help you with any issues or inquiries you may have about using the platform to get the most out of your website.

14. How does B12 streamline my business operations?

B12 streamlines your business operations by providing a complete platform for your online presence. It saves you from the hassle of integrating separate tools for different functions as it already comes equipped with contact forms, online appointment scheduling, automated marketing tools, online payments and invoicing, and third-party integrations. Thus, making your operations more efficient and centralized.

15. Can I use my own custom domain with B12?

Yes, B12 provides the feature of using your own custom domain for your website, thus providing a uniform and professional online presence. This allows you to maintain consistent branding and makes it easier for your clients to find and recognize your business online.

16. How does B12 contribute to attracting leads and winning business?

B12 contributes to attracting leads and winning business through its AI-powered platform which creates professional, industry-specific websites. In addition, it offers tools for lead capture forms, online appointment scheduling, email marketing and automation, thereby enabling a business to effectively generate and manage leads.

17. Does B12 create mobile-responsive websites?

Conventional and anticipated by industry standards, websites created through B12 are expected to be mobile responsive. While there isn't explicit mention of this feature, modern website builders usually accommodate the large proportion of internet users who use mobile devices.

18. Can I integrate 3rd party tools with my B12 website?

Yes, B12 allows for third-party integrations. This feature allows the website to integrate seamlessly with tools that your business already uses, or plans to use, thereby enhancing productivity and efficiency.

19. How can I track my website's traffic with B12?

B12 integrates with analytics, providing you with detailed traffic analytics and reporting on your website. This information enables you to better understand your website's performance, patterns, and trends, and to strategize optimally based on data.

20. What kind of website updates are included with B12?

B12 provides services for website updates. This is particularly handy for businesses that need to keep their websites updated regularly, but lack the time or technical knowledge. The extent and frequency of these updates would need to be clarified directly with B12.