AskMyDocs

1. What is AskMyDocs?

AskMyDocs is an AI-powered tool designed to revolutionize documentation processes by providing efficient, accurate, and accessible documentation. This tool enables users to obtain precise and immediate answers directly from their documents. It is designed to enhance knowledge management and customer support while maintaining ease of use and accessibility.

2. How does AskMyDocs work?

AskMyDocs works by integrating with various platforms such as Zendesk, Gitbook, Sitemap, PDF, Slack, and Chatbot. Users can link, train and ask questions to transform their knowledge bases, repositories, websites, and PDF files into intelligent resources that provide instant and intelligent responses.

3. What kind of documents can be integrated into the AskMyDocs tool?

AskMyDocs can be integrated with various types of documents. It has the ability to consume entire public Zendesk or Gitbook knowledge bases in just a few minutes without requiring API keys. The tool also has integrations for Sitemap, PDF, Slack, and Chatbot. The ultimate goal is to turn these documents into intelligent, searchable databases providing quick, accurate responses to users' inquiries.

4. How does AskMyDocs ensure accuracy in its responses?

AskMyDocs ensures accuracy in its responses through the process of linking, training, and the ability to ask its integrated systems. By transforming repositories, knowledge bases, websites, and PDF files into intelligent resources, AskMyDocs can provide instant and precise responses by extracting the right information from relevant documents. It ensures that these resources are smart enough to provide accurate answers to users instantly.

5. How does AskMyDocs help in enhancing customer support?

AskMyDocs enhances customer support by transforming documents into an intelligent resource that provides instant, precise answers straight from their documentation, reducing the need for customer support intervention. It features custom embedded chatbots that can be integrated on various platforms for seamless customer interaction, allowing customers to quickly receive answers without interrupting their workflow or requiring additional logins.

6. Which platforms does AskMyDocs integrate with?

AskMyDocs currently integrates with Zendesk, Gitbook, Sitemap, PDF, Slack, and its own Chatbot. In addition, plans are in place to integrate more platforms like ReadMe and Docusaurus in the future.

7. What sort of customization does AskMyDocs offer?

AskMyDocs offers customization options for its embedded chatbots and features based on specific business needs. However, custom features are only available under the enterprise pricing plan.

8. How easy is it to set up AskMyDocs?

Setting up AskMyDocs is straightforward. Users simply create a free account or can opt for a complimentary 30-minute white-glove service to facilitate the setup process. This involves creating a datastore, consuming documents, asking questions to your docs, and embedding the function onto the necessary platforms.

9. How does the AskMyDocs feedback system work?

Every page of AskMyDocs features a 'feedback' button where users can provide their thoughts and inputs regarding the tool. User feedback is highly valued as it aids in the constant improvement of the tool with each update.

10. Is it possible to use AskMyDocs regardless of the platform being used?

Yes, AskMyDocs aims to be platform-agnostic, ensuring that documentation is easily accessible regardless of the platform being used. It is committed to ensuring the documentation is always at users' fingertips, no matter their preferred platform.

11. What are the pricing plans for AskMyDocs?

AskMyDocs offers four pricing plans: a free plan called 'Starter', a 'Builder' plan for $49 per month, an 'Innovator' plan for $99 per month and a customized 'Enterprise' plan with custom limits and features. Each plan provides varying capacities and additional features according to the needs of different-sized businesses.

12. What is the white-glove service that AskMyDocs offers?

White-glove service offered by AskMyDocs is a complimentary 30-minute service designed to facilitate users' setup process. It's an option for those who prefer assistance in setting up their account and configuring their initial settings.

13. What platforms is AskMyDocs planning to integrate in the future?

In the future, AskMyDocs plans on integrating with more platforms such as ReadMe and Docusaurus, thereby making its service widely applicable and more versatile.

14. What is the significance of AskMyDocs chatbot feature?

The chatbot feature of AskMyDocs enables customers to ask AI instead of reaching out to the support team. Accessible directly from the website, it quickly provides precise answers straight from the documentation, making information extraction effortless and improving the overall user experience.

15. What sort of businesses can benefit from using AskMyDocs?

All types of businesses, irrespective of their size, can benefit from using AskMyDocs. With its different pricing plans, it suits the needs of small businesses, larger enterprises, and everyone in between. It greatly benefits businesses that heavily rely on document management, providing them with a systematic and efficient way to query their documents.

16. Can I embed AskMyDocs chatbot into my website?

Yes, you can embed AskMyDocs chatbot into your website. The website provides a 'Copy Embed Code' button on the Chat Bots integration page which you can simply paste anywhere in your website code.

17. How can I provide feedback about AskMyDocs?

Feedback about AskMyDocs can be provided through the 'Feedback' button present at the bottom of each page on its website. The tool encourages all users to provide their thoughts so as to make it better with each update.

18. Does AskMyDocs support multiple languages?

AskMyDocs does support multiple languages. Apart from English, other supported languages include Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean among others.

19. What is the process to ‘ask my documents’ using AskMyDocs?

To query your documents using AskMyDocs, you simply use the integrated chat tool built into the app. They also plan to reduce the friction further by integrating with tools you already use, like Slack and Microsoft Teams.

20. Do I need any technical skills to use AskMyDocs?

No, you do not need any technical skills to use AskMyDocs. The tool is designed to be user-friendly and easily accessible. Whether to set up an account, integrate it into your existing system, or using it for querying your documents - all these processes do not require any coding skills.