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About ambit.ai
Ambit AI is a New Zealand-based company founded in 2017, located in Auckland. It specializes in conversational AI platforms designed for customer service automation. The company offers AI-powered chatbots and agents that help businesses automate personalized customer interactions across various channels, including web, mobile, and social media. Their technology utilizes Retrieval Augmented Generation (RAG) to provide accurate, brand-specific responses by drawing from trusted content sources.
Ambit AI's platform supports automated conversations, allowing real-time chat with scripted guidance for inquiries, bookings, and task completion. It features omnichannel deployment, integrating with websites and business tools, and supports over 100 languages. The platform also includes self-service tools for 24/7 availability, enhancing agent efficiency and driving revenue. Additionally, it offers security and analytics capabilities, ensuring compliance and providing detailed reporting options.
The company serves a range of industries, including retail, financial services, logistics, and e-commerce, with notable clients such as The Warehouse Group and Vodafone. Ambit AI employs a team of 10-49 people and aims to provide long-term, integrable solutions for businesses of all sizes.
Ambit AI's platform supports automated conversations, allowing real-time chat with scripted guidance for inquiries, bookings, and task completion. It features omnichannel deployment, integrating with websites and business tools, and supports over 100 languages. The platform also includes self-service tools for 24/7 availability, enhancing agent efficiency and driving revenue. Additionally, it offers security and analytics capabilities, ensuring compliance and providing detailed reporting options.
The company serves a range of industries, including retail, financial services, logistics, and e-commerce, with notable clients such as The Warehouse Group and Vodafone. Ambit AI employs a team of 10-49 people and aims to provide long-term, integrable solutions for businesses of all sizes.
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